Terms of service

Last updated: September 11, 2026

Welcome to Dumpling Squishy. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (the "Services"), operated by Dumpling Squishy and powered by Shopify. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

By using our Services, you represent that you are of legal age to form a binding contract in your jurisdiction, or that you have obtained parental or guardian consent to do so.

2. Products and Pricing

All product descriptions, images, and prices are subject to change without notice. We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion. Prices are listed in U.S. dollars unless otherwise stated.

3. Orders and Payment

By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method. We reserve the right to cancel or refuse any order for reasons including suspected fraud, unauthorized activity, or errors in pricing or product information.

4. Shipping

Please refer to our Shipping Policy for details on processing times, carriers, and delivery estimates. We are not responsible for delays caused by carriers, customs, or other circumstances outside our control.

5. Returns and Refunds

Please refer to our Return & Refund Policy for details on eligibility, timelines, and the process for returns, exchanges, and refunds.

6. Intellectual Property

All content on our Services, including text, graphics, logos, images, and product designs, is the property of Dumpling Squishy or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

7. User Conduct

You agree not to use our Services to:

Violate any applicable law or regulation
Infringe on the rights of others
Transmit any harmful or malicious code
Attempt to gain unauthorized access to our systems

8. Third-Party Links and Services

Our Services may contain links to third-party websites or rely on third-party services, including Shopify. We are not responsible for the content, policies, or practices of any third party.

9. Limitation of Liability

To the fullest extent permitted by law, Dumpling Squishy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our Services or products.

10. Disclaimer of Warranties

Our Services and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Indemnification

You agree to indemnify and hold harmless Dumpling Squishy, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.